Terms and Conditions

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  • Terms and Conditions
  • Privacy Policy
  • Return Policy
  • FAQ

By checking out on our website and adding a valid email and or phone number, You are opting in to allow us to use them - to send you relevant products and offers. We don't share this information with anyone.

You can unsubscribe at any time by clicking the "unsubscribe" button in an email, replying "stop" to a text, or contacting us via email sales@thetichelshop.com at any time.

Thanks

Colors etc.

Please note that merchandise may differ slightly from those pictured. Every browser may also display colors slightly differently.


Sales Tax
Orders shipped to a NY address, may be subjected to sales tax.

Shipping
There is a free shipping option on all products in the continental USA.(Excluding wholesale orders.) Other shipping options are also available.
For orders shipped to Canada there is a shipping charge of at least $18.00
For orders shipped to all other countries, there is a shipping charge of at least $21.00 .
All International orders are declared at their value. Any customs taxes are the responsibility of the buyer.
Please note on International orders: Once items leave the USA they may not be trackable to us anymore and are therefore purchased at the customers own responsibility.

Please note that orders are never guaranteed to be delivered by a specific date. They will be shipped in a timely manner, but sometimes experience delays which are in the carriers hands. (Not ours) We will not offer any refunds based on delayed shipment. TY so much for being sweet and understanding!

B"H

Our Return Policy is short and simple, for your benefit.

Please contact us within 1 day of receiving to be eligible to send back. Contact us at sales@thetichelshop.com.

Merchandise must be shipped backed within 2 day of receipt. (customer pays shipping)

Of course they must be showing no signs of wear, and all labels, tags etc. must be attached.

For all full priced items on the website, Customer will receive an exchange credit (No Refunds) MINUS THE OUTBOUND SHIPPING COST.

For Local Pick Up Orders: The above time limits policy starts from when order is available for pickup.

From when an order is placed, it is subject to the above policies. Same for cancellations, customer will receive a store credit.

All sale items are always final sale.

Due to being a small family owned business, we only offer store credits on most items. This policy helps us keep our items at the most affordable and competitive prices and helps us serve you with a smile.

Thanks for your support and understanding. We love our customers!

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